Alert: Repeat Prescriptions

Please do not order your medication more than 1 week before it is due.
For repeat prescription requests, please allow 3-5 working days for the practice to process your request and have your medication ready. If you require extra medication or are in short supply, please speak to the Dispensing team.
If you are a non dispensing patient, the practice aims to have your prescription sent to your nominated pharmacy within 2 working days.
How do I order?
To order repeat medication, please use one of the following 3 options:-
1. Online services such as the HS App or Patient Access. If you need any assistance with the NHS App, please ask at reception where the team will be happy to help.
2. Email - send requests to yoxall.dispensary@staffs.nhs.uk
3. In writing. Please leave repeat medication requests in the black box by the front door, or the yellow box just as you enter the main front door

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Yoxall Health Centre is a building that is all on one level so it is easy for disabled visitors to get access to with an automatic door at the entrance and disabled toilets available. There is no power assisted door to enter the waiting room but staff from the dispensary or reception are happy to assist you if you need any help.

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You & Your General Practice

You & Your General Practice

You and your general practice

This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). More details can be found through the link below:

NHS England » You and your general practice – English

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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